Tag Archives: retailing

Drones and Taxes at Amazon.com

Big News for Amazon isn't Delivered by Drone Amazon.com's recent announcement that it is working on a long-range plan to deliver packages by drone was upstaged Monday by the Supreme Court. In this instance, the court did not deliver a … Continue reading

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Amazon.com and the Retail Revolution

Amazon Locker – 1 More Nail in the Coffin or… Can Brick and Mortar Retailers Fight Back? I'd heard of Amazon.com's Lockers some months ago, but never seen one until a couple of weeks ago. While vacationing in London near … Continue reading

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Saving JC Penney

5 Step Plan to Save JC Penney 1. √ Fire CEO Ron Johnson 2. √ Re-Hire previous CEO 3. √ Hire Blackstone to sort out financial options 4. ? Get customers back 5. ? Move forward In the last few … Continue reading

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Three Retail Giants Struggle

The Saga of Best Buy, Barnes & Noble, and JCPenney These three retailers have been the subject of many blogs on this site, and are back in the news. Read what's new: Best Buy Best Buy has seen an uptick … Continue reading

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Delivering the Customer Experience

Win the Online Shopping Battle 4 Ways to Compete against Internet Appliance Sellers (and others) A 1999 book The Experience Economy by Joseph Pine and James Gilmore has become a handbook for winning customers for life by marketing experiences. Their … Continue reading

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7 Ways to Fight Online Retailers

Competing with Amazon.com   Best Buy is planning on shrinking the size of their stores while Barnes and Noble has announced the shuttering of as many as 1/3 of their locations. Clearly, big online sellers such as Amazon.com are eating … Continue reading

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JCPenney’s Failed Pricing Strategy to Change

JCP CEO Ron Johnson Changes Direction – Again Let the Sales Begin The biggest sale at JCPenney has been the 55% drop in the stock price since January 2012 when new CEO Ron Johnson rolled out an everyday low price … Continue reading

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Black Friday Results – Who knew?

Black Friday Mystery The figures are in, the pundits have spoken, and here are the definitive results – maybe: 1. Black Friday Sales were down. Black Friday – Friday retail sales were down 1.8% over the previous year according to … Continue reading

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Update on retailers battle with Amazon

Amazon agrees to collect sales tax for Arizona Amazon has settled a dispute with Arizona and will begin collecting sales tax from Arizona purchasers in February 2013. According to the Associated Press, Amazon “now collects sales taxes on orders shipped … Continue reading

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Unauthorized Sellers Featured by Amazon

As Holiday season nears, battle with Amazon resellers looms. Recent figures show that 40% of Amazon.com unit sales come from third parties. That is, Amazon brokers the sales on its website, but the sales are actually made through a different … Continue reading

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